Refund Policy

The main objective of this website is to keep our potential customers satisfied and to help them succeed in their field of education. If in some scenario things don’t work out the way we promised due to some unexpected circumstances; diplomaassignments.com have a refund policy available incorporated with certain rules and regulations as mentioned below. If any of these is your case, you can ask for a refund. We are determined to provide you with best, plagiarism free and high quality work.

IF WE FAIL TO SUBMIT YOUR ASSIGNMENT ON THE MENTIONED DEADLINE

As mentioned above we never compromise on our quality of work, which also includes our word which we give to our customers. If we surpass your mentioned deadline due to some glitch and we fail to submit your assignment. Reach out to our customer support team. If in case the delaying issue isn’t relevant we make sure to refund your money as our responsibility.

  • If we fail to submit your assignment on the deadline you mentioned while placing an order, we will refund *full amount* or give store credits.
  • However, if your work is accepted even after the deadline and your professor deducted your marks for late submission. Then once you provide us the proof of marks deduction, we will refund the certain percentage from your full amount.
POOR QUALITY PAPER- IF OUR WORK IS NOT ACCORDING TO YOUR STANDARD

We are here to provide you with high quality plagiarism free work. If in case we fail to do so and present you a low quality work, allow us to have a revision and if the revision debugs all the error, refund cannot be made. If your submission deadline does not allow you to have your paper revised your claim will be approved if any of the below mentioned condition is satisfied.

  • Even after confirming the surety of plagiarism through TurnItIn, still in case, if we fail to provide you an original content and you give an authentic proof to this claim, we will refund you the full refund amount.
  • If you mention specifications for your work while placing an order and we fail to fulfill it even after having a team of experienced and skilled tutors, we will give you free revision/redo option and you will be able to have revision for 4 consecutive weeks. If you avail the redo/revision opportunity; the refund will not be possible in that case.
  • If in case you are still not satisfied after the phase of revisions/redo; our QA department will take over and decide how much amount need to be refunded. This is only available until you haven’t submitted the paper further.
  • Since the beginning if you don’t keep track of your work, when we will submit you the draft and notify us that instant and will use that as an excuse for the refund in the end. Our refund policy will not apply on certain reasons.
FAIL ATTEMPT OF DELIVERING YOUR ORDER

Even after being aware of your submission deadline, we fail to deliver you the assignment/paper and the customer support team also fail to entertain you for 2 business days, which is hardly possible. We will make you the full refund or provide you with store credits.

ADDITIONAL IRRELEVANT CHARGES

There are times when some technical issues occur resulting in less or additional charges. If that’s the case you will get your money back. But this only possible if you inform the issue the instant it occurred to our customer support team. However it is best to resolve the payment issue with the company to avoid additional deduction in the future.

24 HOURS CANCELLATION POLICY

There is a possibility that you place your order but then you want to cancel it, which is completely understandable but you can only cancel your order within 24 hours. If you fail to do so, you have to proceed with your order because our writer starts working on it after 24 hours. If you cancel your previous order and place the new one of the same worth; that’s acceptable otherwise your full amount will be refunded or given store credits.

PROOF OF TEST FAILURE WITHIN 3 WEEKS

A highly rare scenario because of our professionalism and high quality work; that you fail the test after submitted our work. After proof being provided related to the failure, we make sure to refund 50% of the total amount only if you contact us within 3 weeks since your submission. Our writers are paid in advance so their payment cannot be refunded. After the mentioned time period, your request will not be entertained.

REFUND POLICY METHOD

After we deliver you the order of your work. In case of any payment issue, contact our customer support team within 3 week time for immediate action. Involving any third party I.e. PayPal is strictly prohibited by us. The deadline starts from the day of the delivery to the last day of the third week. Make sure to meet the mentioned time period.

If we find any customer taking advantage of our services wrongfully, strict legal actions will be taken against them. In case of any dispute we have our friendly customer support team for you to resolve your issues and queries with. Chargeback is strongly prohibited at diplomaassignments.com

48 hours will be required to analyze and investigated the genuine issues by QAD department to approve the refund. Once the problem is approved the refund will be made in next 24 hours. We request our customers to stay patient and allow us to go according to our company’s policies.

*Full refund= 90% of the amount paid. 10% deduction is transaction cost paid to the payment Gateway Company plus service charges. Before making a claim for refund, assure that have any of the aforementioned reasons
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